At Serenora, we prioritize your privacy and are committed to complying with GDPR regulations. Our data handling practices are designed to support your health and well-being during your stay at our retirement health resort. We collect personal information solely for the purpose of enhancing your experience and ensuring safety.
Our team processes data such as your contact details, health preferences, and booking information with strict confidentiality. We implement security measures to prevent unauthorized access, alteration, or disclosure of your data.
We may use your information to communicate important updates, manage reservations, or provide tailored health services. Your consent is obtained where necessary, and you have rights to access, rectify, or delete your data at any time.
Serenora ensures that data sharing with third parties is limited and only occurs when legally required or essential for service delivery. We do not sell or rent your personal data to third parties.
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If you have concerns about your data privacy, you can contact our Data Protection Officer via email: collab@serenorabrand.com or call +41 31 970 96 51. Our address is Stapfenstrasse 13, 3098 Köniz, Switzerland.
Serenora’s GDPR compliance is an ongoing process, and we regularly review our policies to ensure continued adherence to legal standards and best practices.
Your trust is important to us. We aim to support your health journey with transparency and respect for your privacy rights.
By choosing Serenora, you agree to our data practices as detailed in our GDPR policy. We encourage you to review this policy periodically for updates and changes.
Our commitment is to provide a safe environment where your personal data is handled responsibly, supporting your overall wellness during your stay.
For further questions or detailed information, please reach out to our contacts listed below. Your privacy remains our priority in delivering retirement health services.